“OMG I’ve totally screwed up.” Sound familiar?
There is no magic secret we do all screw up at one point or another in our lives. Some are big and others are small hiccup in the road. It’s what you do with it that matters. I say OWN IT.
I am always the first person to raise my hand (no matter how sick I feel from it) if I’m the one who totally stuffed up. 9 times out of ten is unintentional, or simply a lack of judgement.
We all fall over, it’s about owning it and getting back up, having learnt from it.
Yes, it would be nice if we could
- Hide under our donna until it blows away
- Bury out heads in the sand
- Run away
- Blame someone else
- Ignore it all together
But really….have you heard of KARMA? I often say ‘Watch out when that baby comes back to bite you!’
We are all human (okay there are some people I do question on their human-ness!)
But honestly, we are all human and we do make mistakes.
SIMPLY OWN IT.
Made a mistake, LEARN FROM IT.
That is all you can ever ask of yourself, to learn and try hard not to repeat it.
What happens when major stuff ups happen in business?
First, take a BIG DEEP BREATHE!
Assess the situation. What is ‘damage’ and what are possible of solutions to quickly correct the situation.
Take the emotions out. It’s easy for people to become caught up in the ego of the situation, but that won’t resolve the matter. Emotions truly need to be put aside and facts dealt with only.
Map out an action plan to resolve the matter.
Monitor progress to ensure nothing else has arisen, and that things are on track.
Once the stuff up has been resolved, then all involved should take the time to compose themselves and then discuss the matter and look at what actions can be taken to ensure the same thing doesn’t occur again.
We know all the time in life we can have stuff ups, and it’s about what we do after we ‘fall off the bike’. Do we get back on or simply stop riding.
Image how awesome you’d feel getting back on the bike and learnt how to manage riding that bike better. You know you’d go and ride a littler further, or try riding a different way.
Screw ups are there for a reason. They are reminders, lessons and valuable insight into who we are as people.
Psst. Don’t hold on to the emotions and burden of a stuff up. It’s wasted energy and does NO good to you or anyone else.